1q77 Privacy Policy – How We Protect Your Personal Data

1. Introduction

1q77 ("the Platform," "we," "us," "our") is committed to protecting the personal information of everyone who uses our online gaming and sports betting services. This Privacy Policy describes the types of personal data we collect, the reasons we collect it, how we use and store it, who we may share it with, and the rights you have over your own information.

This Policy applies to all users who access 1q77 through the website at 1q77.vu, through the 1q77 Android app, or through any mobile browser accessing the platform. It is intended for players based in the Philippines and is written in plain English to be as clear and readable as possible.

This Privacy Policy should be read together with the Terms and Conditions, which govern your overall use of the platform.

2. Personal Data We Collect

When you interact with 1q77, we may collect the following categories of personal data:

We only collect data that is necessary for the purposes described in this Policy. We do not collect unnecessary sensitive categories of data such as biometric or health information.

3. How We Use Your Personal Data

Personal data collected by 1q77 is used for the following purposes:

• Account creation and management — To set up your account, verify your identity, and maintain accurate records of your profile and preferences.
• Transaction processing — To process deposits and withdrawals in Philippine Peso and to maintain accurate financial records associated with your account.
• Platform security — To detect and prevent fraud, unauthorised access, money laundering, and other prohibited activities.
• Customer support — To respond to your queries, resolve disputes, and assist with account issues in a timely manner.
• Regulatory compliance — To fulfil any obligations required under applicable laws, including anti-money laundering (AML) requirements and identity verification standards.
• Platform improvement — To understand how players use 1q77 and to improve the performance, usability, and content of the platform over time.
• Responsible gaming — To monitor for patterns that may indicate problem gambling behaviour and to apply responsible gaming tools where appropriate.

4. Legal Basis for Processing

1q77 processes your personal data on the following legal grounds:

• Contractual necessity — Processing your data is required to deliver the services you have signed up for, including maintaining your account and processing financial transactions.
• Legal obligation — Certain processing activities are required to comply with applicable laws, including identity verification and anti-money laundering obligations.
• Legitimate interests — For purposes such as platform security, fraud prevention, and improving the user experience, where these interests are not overridden by your data protection rights.
• Consent — Where specific activities require your explicit consent, such as receiving marketing communications, we will ask for this separately and you may withdraw consent at any time by contacting support.

5. Sharing Your Data

1q77 does not sell, rent, or share your personal data with third-party marketers. We may share your data only in the following limited circumstances:

• Payment processors — To process your PHP deposits and withdrawals, we share necessary financial data with our payment processing partners. These partners are contractually bound to handle your data securely and only for the purpose of processing your transaction.
• Game providers — Certain game titles on the 1q77 platform are provided by third-party studios. Technical data necessary to operate the game session (such as account token and stake amount) is shared with the game provider for the duration of play.
• Identity verification services — To complete KYC checks, we may share your submitted identification documents with a third-party verification service. These providers are bound by strict data processing agreements.
• Legal and regulatory bodies — If required by law, court order, or a legitimate regulatory authority, we may be required to disclose your personal data.

In all cases where third-party data sharing occurs, we apply data processing agreements that require these parties to handle your information in accordance with applicable data protection standards.

6. KYC and Identity Verification

KYC (Know Your Customer) verification is a mandatory step before your first withdrawal from 1q77. It requires you to submit a valid Philippine government-issued ID and, in some cases, a recent proof of address. This process exists to protect you, to confirm that your account belongs to you, and to comply with applicable financial regulations.

Documents submitted for KYC are stored securely and are accessible only to authorised personnel involved in the verification process. They are not used for any other purpose and are not shared except as described in Section 5 above. Once your identity has been verified, the documents are retained for the period specified in our data retention policy as required for compliance purposes.

If your KYC application is declined or requires additional information, a support agent will contact you via the email or phone number registered on your account to guide you through the next steps.

7. Payment and Financial Data

All financial transactions on 1q77 are conducted in Philippine Peso (PHP). When you make a deposit via Philippine bank transfer, online banking, GCash, or Maya, the financial information associated with that transaction is used solely for processing the payment and maintaining your account transaction records.

1q77 does not store complete bank account credentials on its servers beyond what is necessary for transaction matching and withdrawal processing. Payment data is handled in accordance with applicable financial data security standards. Full bank account numbers associated with withdrawal requests are masked in our internal systems after the transaction is complete.

1q77 does not accept deposits via credit card or cryptocurrency and therefore does not process or store data relating to credit card numbers or digital wallet addresses of any cryptocurrency type.

8. Cookies and Tracking Technologies

1q77 uses cookies and similar browser-based technologies to maintain your login session, remember your preferences, and understand how the platform is being used. The types of cookies used are:

• Session cookies — These are temporary and expire when you close your browser. They are essential for keeping you logged in during a platform session.
• Preference cookies — These store settings you have chosen, such as display language and lobby filter preferences, so you do not need to reconfigure them each visit.
• Analytics cookies — We use first-party analytics to understand aggregate usage patterns on the platform — which sections are visited most, how long sessions last, and where friction points occur. This data is anonymised and not linked to individual accounts.

1q77 does not use third-party advertising or tracking cookies. You can manage cookie preferences through your browser settings at any time. Note that disabling session cookies will prevent you from staying logged in.

9. Data Retention

We retain your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. Specific retention periods vary by data type:

• Account and identity information is retained for the duration of your account and for a period thereafter as required by anti-money laundering regulations.
• Financial transaction records, including deposit and withdrawal history in PHP, are retained for the period required by applicable Philippine financial regulations.
• KYC documents are retained for the period required by verification and compliance obligations.
• Support communications are retained for a reasonable period to allow for dispute resolution and service quality review.
• Technical and session data collected automatically is retained for a shorter period and is used primarily for security monitoring and platform analytics.

After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

10. Data Security

1q77 takes the security of your personal data seriously. The platform implements a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption for all data transmitted between your device and 1q77 servers, whether you are using a desktop browser, the Android app, or Safari on iPhone.
• OTP-based authentication for login and sensitive account actions, reducing the risk of unauthorised access even if your password is compromised.
• Access controls that limit internal visibility of personal data to staff members with a direct operational need to view it.
• Regular security reviews of our systems, data storage practices, and third-party integrations.

No system is entirely immune to security risks. If you suspect that your account has been accessed without your authorisation, contact 1q77 support immediately so we can assist you in securing your account and investigating the incident.

11. Your Privacy Rights

As a user of 1q77, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your request.

12. Changes to This Privacy Policy

1q77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform functionality, or applicable legal requirements. When changes are made, the "Last updated" date at the top of this page will be revised. For significant changes, we will make reasonable efforts to notify active account holders via the platform or by email.

Continued use of the 1q77 platform after any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically. If you have any questions about how this Policy applies to your account, contact support.